SkillScale Solutions Privacy Policy
SkillScale Solutions Privacy Policy
SkillScale Solutions is committed to protecting your privacy. We understand that your personal information is important and are dedicated to handling it in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). By using this website, you consent to the terms described in the most recent version of this Privacy Policy. Please also review our Terms of Use for additional details about using our website and services.
“We,” “our,” or “us” refers to SkillScale Solutions and its affiliates. “You,” “your,” visitor,” or “user” refers to any individual accessing this website.
1. Types of Information Collected
We may collect both personal and non-personal information to provide and improve our services.
Non-Personal Information
Non-personal information cannot identify you directly and may include:
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Browser type and version.
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Device type.
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IP address.
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Pages visited on our website.
This information is collected via cookies and other technologies to analyze website performance and improve user experience.
Personal Information
Personal information identifies you as an individual, including but not limited to:
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Name.
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Mailing address.
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Email address.
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Phone number.
We collect personal information in the following ways:
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When you fill out forms on our website.
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During transactions, such as purchasing a service.
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Through correspondence via email, phone, or other communication methods.
2. Use of Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
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Save preferences and improve user experience.
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Track website analytics and usage.
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Deliver relevant advertisements.
You may manage cookies through your browser settings. Please note, disabling cookies may affect the functionality of certain features on our website.
3. How We Use Your Personal Information
SkillScale Solutions uses personal information to:
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Provide access to our services and website.
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Process transactions and payments.
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Send relevant updates and marketing communications.
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Improve our products, services, and website.
We may de-identify your personal information to use it as non-personal information for research and analysis.
4. Sharing Personal Information
We do not sell or exchange your personal information. However, we may share it:
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With service providers engaged to perform functions on our behalf, such as payment processors or email services.
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If required by law, such as responding to a court order, subpoena, or legal investigation.
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During corporate changes, such as a sale or merger of the business.
When sharing personal information with third parties, we take reasonable steps to ensure they handle your information securely and in compliance with privacy laws.
5. Overseas Disclosure
Your personal information may be stored or processed by third-party providers outside Australia. SkillScale Solutions ensures that such transfers comply with Australian privacy laws and that reasonable steps are taken to protect your information.
6. Your Rights
You have the right to:
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Access personal information we hold about you.
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Correct inaccurate or outdated information.
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Request deletion of your personal information where applicable.
To exercise these rights, please contact us at j.kingston@skillscalesolutions.com. We may need to verify your identity before processing your request.
7. Complaints
If you believe we have breached the Australian Privacy Principles, you can:
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Contact us directly at j.kingston@skillscalesolutions.com. We will investigate your complaint and respond within 30 days.
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Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you are unsatisfied with our response.
8. Children’s Privacy
We do not knowingly collect personal information from children under 16. If you believe we have collected such information, contact us immediately to ensure its removal.
9. Security Measures
We employ industry-standard security measures to protect your personal information from loss, misuse, and unauthorized access. While we strive to secure your data, we cannot guarantee that unauthorized access will never occur.
10. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing your information.
11. Updates to This Privacy Policy
SkillScale Solutions may update this Privacy Policy from time to time. Any material changes will be posted prominently on our website. Continued use of our website after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, contact us at: